Membership and Database Manager

Located in Washington, D.C., the Society for Cardiovascular Angiography and Interventions (SCAI) is the leading voice for interventional cardiology. SCAI is a 4,300-member professional organization representing invasive and interventional cardiologists in approximately 70 countries. SCAI's mission is to promote excellence in invasive/interventional cardiovascular medicine through physician and allied health professional education and representation, and advancement of quality standards to enhance patient care. 

As our Membership and Database Manager, you will play a crucial part in helping us grow our membership. You will have interaction with current members, including physicians and healthcare professionals, as well as prospective members. Reporting to the Vice President, Membership, Marketing and Communications, you will work closely with our membership and marketing teams and will have firsthand knowledge of what is new and exciting at SCAI. Your ability to understand data and provide analysis and recommendations will be valued and vital to our marketing efforts.

We want you to take ownership of our database, be the go-to information expert, and ensure that information is accurate and up to date. You will put processes into place so that reports can be run routinely and information provided to members with little effort. We have just transitioned to a new AMS and you will be part of the bedding in process. You will manage our Membership Coordinator and act as a mentor and support them to develop.

This is a mission-critical role that will help us meet and exceed our goals for growth. The right person for this job is a highly detail-oriented team player who enjoys analyzing data and applying best practices to recruit and retain members.

Responsibilities of the Membership and Database Manager

• Manage the SCAI membership and prospect database; input, process, and track all membership applications and renewal activities.
• Manage the credentials process, FSCAI applications, and MSCAI nominations in collaboration with the credentials committee.
• Initiate new tactics and best practices to identify, recruit, and retain prospective members.
• Administer an annual membership survey (and possibly others throughout the year), presenting a summary of findings to staff and leadership as requested.
• Serve as a staff liaison to the Credentials Committee, Membership Committee, and Fellows-In-Training program.
• Provide monthly and yearly statistical reports and ad-hoc reports to leadership and staff.
• Coordinate and manage the annual new member induction ceremony.
• Manage all logistics for and represent SCAI exhibiting at national medical meetings for membership recruitment.
• Identify and track a list of interventional cardiology training program directors and communicate with them to recruit fellows and to market SCAI programs and services for Fellows-In-Training. Coordinate data into marketing opportunity.
• Cultivate and collaborate with volunteers serving as SCAI ambassadors to recruit prospective members.
• Ensure the integrity of SCAI’s membership data coordinating a regular cycle of membership profile updates and accuracy checks.
• Export membership lists, data, and reports in various forms for mailing list broker, journal publisher, sponsors, staff, etc.
• Manage mailing list acquisition and data comparisons.
• Supervise temps or interns supporting data entry projects or mailings.
• Develop and maintain standard operating procedures for SCAI membership activities.
• Work with the finance department to ensure accuracy of membership data and financial reporting.
• Identify, develop, and promote programs and products, in collaboration with marketing staff, to attract and retain members.
• Establish annual goals and metrics to evaluate membership acquisition and engagement.
• Travel as required (light).

Qualifications of the Membership and Database Manager

• Prior success in membership growth and retention in a nonprofit organization.
• 5-7 years’ experience managing membership services and database management for a medical society or nonprofit organization.
• Bachelor’s degree required.
• Experience using membership database software.
• Excellent interpersonal skills and written communication skills; exemplary telephone manners.
• Demonstrated experience with Protech and other database systems and MS Office products (Word, Excel); demonstrated ability to learn new software tools.
• Experience working with healthcare professionals or physicians preferred.

Attributes of the Membership and Database Manager

• Service-driven. You set the standard for meeting and exceeding expectations. You are responsive and committed. You are clear, tactful, and diplomatic about what’s realistic and what’s possible.
• Detail-oriented. Even though you are detail-oriented, you can also see the big picture and understand how the details relate to the overall mission of the organization.
• Organizational skills. Your attention to detail is supported by your organizational skills. You appreciate order and know how to achieve it efficiently.
• Team player. You work as an integral part of a team that works and wins together. You are articulate, persuasive, and willing to listen to and respect the views of others. You confidently engage with staff at all levels to define needs and expectations. You collaborate on projects and communicate results.
• Ownership. You succeed in a team environment, work well independently, and carry your weight, learning from others and contributing in equal measure.
• Strong initiative and judgment. You have good judgment and a thoughtful approach. You are sensitive to the challenges, goals, and varying needs of all stakeholders.
• Resourceful and great follow-through. Whether it’s something that requires a quick turn-around or a long-term project with many steps, you take full responsibility from start to finish. When you say you’ll get back with someone, you do.
• Flexible and capable. You manage changing priorities without difficulty and get the job done. You do whatever it takes.
• Confident and pleasant. You understand that everyone is a “customer” and should have an ideal service experience when contacting the development office.

What’s Attractive to the Right Membership and Database Manager Candidate?

• What you bring to the table is vital to our ongoing success.
• SCAI is an exciting, growing, and busy organization and this position will be an excellent springboard for your career.
• SCAI is financially strong ($8.5 million annual budget) with a new executive director in place (an executive with a track record that includes a successful startup and three turn-around organizations).
• SCAI’s staff are smart, collaborative, energetic, hard-working people who are committed to their work and delivering a solid work product.
• You will get to work with a committed and caring volunteer base of cardiologists who want to make high-quality education happen and who enjoy getting into the details.
• We offer highly competitive compensation and benefits.

To Apply for the Membership and Database Manager position:

Email your resume to Ellen Greenwood at resumes@staffingadvisors.com with “SCAI – Membership Manager #2019-2546 SA” as the subject of the email.

Staffing Advisors is committed to helping our clients create a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other basis protected by law. Some positions may require pre-employment screening potentially including a criminal background check, verification of academic credentials, licenses, certifications, and/or verification of work history.

Grants Development Manager

Cardiovascular diseases are the number one cause of death in the United States and around the world. The Society for Cardiovascular Angiography and Interventions (SCAI) is the primary professional association for invasive and interventional cardiologists and the leading provider of specialized educational opportunities on cardiovascular disease and treatment. In this newly created position as Grants Development Manager, you will play a key role in helping us keep up with ever-evolving advances in interventional therapies and the ability to educate our members.

Supporting the VP of Education, Publications & Quality and the VP of Industry & Global Partnerships, you will help identify and evaluate opportunities for new products and educational programming and will improve and manage our process for developing and tracking our grant submissions. Working with our members and corporate funders, it will be your role to turn ideas into written grant requests. Engaging members as appropriate for subject matter expertise, you will draft needs assessments, outline project goals, evaluate strategies to measure results, draft budgets, and determine the return on investment for SCAI and other stakeholders.

We have enjoyed year-over-year success in grants and expect to grow exponentially with an increased focus on grants management. We want you to bring fresh eyes to our process, suggest improvements to modernize our templates, and help us grow to the next level.

Organization Overview

SCAI has experienced tremendous growth over the past 10 years and today represents more than 5,200 members across 80 countries. Interventional cardiology is a tremendously interesting, important, and constantly changing field where you will be working with world premiere experts. SCAI transforms life-saving innovation into life-saving action by providing cutting-edge, high-quality education for interventionalists and their teams.

In the United States, about 40,000 newborns are born with congenital heart defects every year. More than 2 million infants, children, adolescents, and adults are living with congenital heart defects. There are approximately 3 million cardiovascular interventions performed annually in individuals of all ages. Our mission is to lead the global interventional cardiovascular community through education, advocacy, research, and quality patient care. Focus areas for SCAI include establishing standards and guidelines for all aspects of cardiac catheterization and angiography, training, credentialing, safety, and quality assurance for cardiovascular procedures.

Responsibilities

• Attend external calls with industry partners.
• Conduct research for grants submissions.
• Provide market and needs assessment research.
• Draft grant proposals and budgets.
• Draft curricula and learning objectives.
• Lead capabilities presentations with funders.
• Follow up on all grant submissions and track necessary metrics after implementation.
• Ensure efficient and timely development of the proposals, programs, and associated derivative products.
• Improve existing grants templates and processes to streamline workflows and improve quality.

Qualifications

• Experience in a medical, clinical, or scientific organization; proficiency in understanding scientific content. Content production or research in the medical space is a plus.
• Experience engaging in member discussions around new programs. Comfortable participating in discussions with funders and other stakeholders.
• Experience managing multiple projects simultaneously and working with a team to set and enforce deadlines, track outcomes, and ensure on-time delivery every time.
• Impeccable writing skills; ability to synthesize complex scientific information.
• Experience conducting research for relevant project outcomes, such as citing previous examples of similar projects and other sources.

Attributes

• Exceptional communicator. Your writing skills are impeccable. You deliver complex information to a variety of audiences in a credible and presentable way. You are articulate and persuasive and communicate in the manner most fitting for the audience.
• Collaborative. You have a collaborative and inclusive work style; you are comfortable sharing both information and credit. You share information, coordinate effectively, and execute your responsibilities while working across teams.
• Detail-oriented. Your impeccable work style sets the standard. You are meticulously attentive to details, get it right the first time, and accurately track all the moving parts.
• Great listener. You are effective at actively listening to others to understand their needs. You confidently engage at all levels and across multiple stakeholder groups and are known for your poise, tact, and diplomacy.
• Mission-driven. You are committed to providing the highest level of service to internal and external stakeholders while remaining aligned to the organization's mission. You are clear, tactful, diplomatic, and realistic about what’s possible.
• Problem solver. You have excellent critical thinking skills, dive into the details, and know when and what questions to ask. You manage changing priorities without difficulty and get the job done. You do whatever it takes.
• Project manager. You know how to schedule multiple projects. You effectively juggle multiple tasks, optimize resources, and manage timelines. You seek out relevant information, decide the appropriate steps, and facilitate to get the desired results.
• Organized. You bring order to competing priorities and keep things clear, concise, and running smoothly. You efficiently track the necessary details and effectively disseminate information. You enjoy keeping multiple balls in the air as you drive a clear process.
• Quick study. You are hands-on, you ask questions, and you come up to speed quickly. You establish credibility easily and are quickly seen as the go-to person.

What’s Attractive to the Right Candidate?

• This is a highly visible, high-value position with enormous potential to impact SCAI’s growth.
• SCAI is an exciting and busy environment where you will learn and grow your career.
• Our staff are smart, collaborative, energetic, hard-working people who are committed to their work and delivering a solid work product.
• You will work with a committed and caring volunteer base of cardiologists who enjoy getting into the details.
• SCAI offices are in the heart of D.C. with access to train and metro.
• We offer highly competitive compensation and benefits.

To Apply

Simply email your resume to Ellen Greenwood at resumes@staffingadvisors.com with “SCAI – Grants Development Manager #2019-2551 CW” as the subject of the email. Please include your resume as a Word or PDF attachment to the email and paste your cover letter in the body of your email.

Staffing Advisors has been engaged to find the right candidate and is committed to helping create a diverse work environment for our client. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other basis protected by law. This position may require pre-employment screening potentially including a criminal background check, verification of academic credentials, licenses, certifications, and/or verification of work history.